AI Receptionist Fairfax › FAQ
AI Receptionist FAQ for Fairfax, VA Businesses
Will callers know it is an AI?
Yes if they ask, and we recommend telling them. The voice is natural and the receptionist introduces itself by the name you choose. Most callers care about getting an answer, not who gave it.
Does it work with my current Fairfax phone number?
Yes. Your number stays with your carrier. We set up conditional forwarding so the AI answers only when you do not, or full forwarding if you prefer every call answered by the AI first.
What happens with emergencies or angry callers?
You define transfer rules. Words like "emergency", "pain" or "flood", or a caller asking for a person, trigger a live transfer to the number you choose, with a text summary sent at the same time.
Can it answer medical or legal questions?
It answers only what you train it on: hours, services, insurance accepted, directions, pricing ranges and intake questions. It never gives medical or legal advice and says so politely.
How long does setup take?
About one week: we collect your FAQ and calendar details, build and test the receptionist with you, then switch forwarding on. You can change the script any time.
Is there a contract?
No. $197 a month after a 14-day FREE trial, cancel anytime. The CRM plans are month to month as well.
More questions? The full FAQ on viperconsulting.ai has 126 answers across 17 topics.